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Support

If you have a technical problem please send a message to support@wordplace.com.   Please include the following in your support messages:

• Operating System (Win3.1, Win95, Win98, WinME, or WinNT)
• Version (16 or 32 Bit)
• Version Number (select Help | About Yeah Write)
• A description of the problem and how to reproduce it
• Any other information you think might help us

Windows XP Patch

For users have been having trouble installing Yeah Write that use Windows XP, please download and run the patch program below.  Once you have run the patch, re-install Yeah Write.  This should fix the problem, if this doesn't help please send an email to support@wordplace.com.

Printing Problems

Yeah Write sometimes has trouble with older printer drivers. Updating to the latest printer driver for a particular printer usually solves these problems. Here are URLs where you can get the latest drivers for a few printer companies:

• Brother: http://www.brother.co.jp/english/E-ftp/softwin1.html
• Canon: http://www.ccsi.canon.com/goto.shtml?/bjc/index.html (click on downloads)
• Citizen: http://www.citizen-america.com/drivers/index.htm 
• Epson USA: http://www.epson.com/support/ftp.shtml
• HP: http://www.hp.com/cposupport/eschome.html
• Panasonic: http://www.panasonic.com/host/support/software-drivers-printer.html
• Seiko (label printers): http://seikosmart.com/upgrades/upgrades.htm

If one of these links is broken, please let us know.

If you have suggestions or comments, please write to us at info@wordplace.com.